Job description
Designation - Technical support specialist Location - Jaipur Shifts - Rotational shifts (Night shift ) Key Responsibilities: Customer support – Handle inbound calls, emails, and chat queries from customers. Technical troubleshooting – Diagnose and resolve hardware, software, and network-related issues. Documentation – Record customer interactions and update CRM systems accurately. Service quality – Ensure timely resolution and maintain high customer satisfaction scores. Collaboration – Work wit…