Job description
The Business Process Analyst (Store Operations) supports the CIO’s enterprise transformation programme by analysing, standardising, and optimising store-level operational processes across TBCo’s retail and distribution network. This role ensures that store operations, including Sales, Receiving, Stock Control, Deliveries, Customer Service, and Facilities, are efficient, standardised, and digitally enabled, driving consistency, capacity creation, and superior customer experience across all branc…