Customer Experience Manager

Barchester Healthcare
Job description
๐Ÿ“ Castleton, Cardiff
๐Ÿ’ผ Full time
๐Ÿ’ฐ 40000 GBP/year
๐Ÿ“… Posted 12/06/2026

Job description

ABOUT THE ROLE As a Customer Experience Manager at Barchester, you'll redefine how we put our customers first so that each and every one can benefit from our high-quality, person-centred service. We'll look to you to design, drive and oversee the resident experience, looking at how the living experience can deliver enhanced resident well-being all to drive our reputation and occupancy levels. A big part of this will be working with teams across our organisation to understand, what's important tโ€ฆ

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