Descripción del trabajo
Support Engineer 1 will support our SaaS customers to provide Solution/Product support on Enterprise Supply Planning (ESP), Demand , Fulfillment, Sequencing and our next generation of cognitive planning applications throughout the customer value journey with Blue Yonder. What you'll do: Provide functional and/or technical support during customer upgrades, deployments, rollouts, and post-production phases Maintain positive customer relationships by resolving conflicts and issues, managing expect…