Job description
My client develops and supports operational software used daily in highâpressure environments such as logistics, warehousing, manufacturing, and exportâdriven operations. Their platforms are missionâcritical, when systems go down, operations stop. The Support Manager will lead a national support function made up of inâoffice staff and distributed area support agents. This is a handsâon leadership role, responsible for ensuring customers receive timely, professional, and effective supp…