Customer Complaints and Feedback Advisor

. City of York Council
Job description
๐Ÿ“ York, North Yorkshire
๐Ÿ’ผ Full time
๐Ÿ’ฐ 26574.28 GBP/year
๐Ÿ“… Posted 03/06/2026

Job description

INTERNAL VACANCY The Complaints, Feedback and Compliance team manager is looking for someone to support the successful delivery of the councils customer complaints and feedback team to provide a high quality and effective customer service in accordance with relevant legislation and organisational policies and procedures. The post holder must be able to demonstrate, resilience, drive, and commitment, with the ability to work at pace effectively in a constantly changing and pressured environment โ€ฆ

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