Descripción del trabajo
Bilingual Quality Analyst (QA) – Call Center Location: [City / Remote / Hybrid] Schedule: Full-Time Industry: Customer Service / Call Center About the Role We are looking for a detail-oriented and results-driven Bilingual Quality Analyst (QA) to join our growing team. The ideal candidate will be responsible for monitoring customer interactions, identifying improvement opportunities, providing coaching and feedback, and ensuring compliance with quality standards and operational procedures. If…