Job description
Duties and Responsibilities Inbound & Desk Support Respond promptly and professionally to client inquiries via phone, email, WhatsApp Business, or live chat. Troubleshoot complaints, process orders or service requests, and escalate complex technical issues to the relevant departments. Maintain accurate, up-to-date client records and interaction logs within the CRM system. Client Visits & Relationship Building (Field) Travel to client premises to conduct routine check-ins, assess service satisfa…