Job description
5 years’ experience delivering great customer experiences in a very active environment with constant interaction and communication with card members. Bilingual ability (English-French) Strong interest in technology, particularly fintech, and agility at learning new platforms and features Very strong people skills: you’re approachable, a good listener, and empathetic You’re a polished writer, and can craft a great email at the drop of a hat You know exactly how to diagnose customer issues and ma…