Job description
Position Overview The role of the Client Care Agent (CCA) is to be the liaison between our clinics and clients through the Client Care Centre. This role will be remote. Reporting Structure This position reports to Lead, Call Centre. Responsibilities As a CCA your job involves inbound or outbound calls to meet service levels and booking targets. Duties involved in each of these areas include but are not limited to: Client Care Duties Manage large amounts of inbound and outbound calls in a timely…