Job description
Reference: CPT008245-GS-1 COMPLAINTS QUALITY ASSURANCE ADMINISTRATOR NORTHERN SUBURBS SALARY MARKET RELATED Minimum requirements: Grade 12 Diploma or degree in Business administration, insurance or related field 2 years' experience in insurance complaints handling, call centre, QA or customer service Experience with MS Office, especially Excel, Word and Outlook Monitor and evaluate inbound and outbound complaint calls. Assessing calls Ensuring all complaint handling is compliant with insurance …