Job description
Be the difference customers remember for all the right reasons As a Customer Experience Supervisor, you'll lead a team of 5-6 Customer Liaison Officers, providing day-to-day guidance, coaching and support to ensure customers receive exceptional, consistent and compassionate service throughout our works programmes. This is a leadership role at the front line. You'll be out in the field with your team-visible on site, engaging with customers face to face, resolving escalations, and ensuring every…