Job description
CustomerServiceAssistantToprovideanefficientandstreamlinedservicetocustomersofWestLancashireBoroughCouncilandbethefirstpointofcontactforallserviceenquiries.ToprovidethisserviceviatelephonyfromtheContactCentreinOrmskirkandfacetofacefromtheCustomerServicePointsinSkelmersdaleandOrmskirk. CustomerServiceAssistantTorespondtofacetoface,telephoneandelectronicallydeliveredqueriestotheCustomerServicessection,establishingwhichserviceisrequiredandensuringthatcustomerissuesareresolved. CustomerServiceAssis…