Job description
Roles and Responsibilities • Manages and actions service requests for onboarding/background verification for both voice and Non-Voice • Ensuring the metrics are prepared and shared in time • All the Calls and emails are responded within the stipulated time. • Ensures the data are presented to the leaders for evaluation in time. • Supports candidates/employees and BGV (Background Verification) vendors with 1st level HR questions and escalates to 2nd and 3rd level HR Service as necessary. • Proce…