Job description
TL;DR A new kind of support role at a fast-growing tech scale-up in Rotterdam. AI handles the easy tickets — you handle the hard ones, train the AI, and turn customer pain into product wins. You'll need 2–4 years of B2B SaaS support experience, comfort with APIs/webhooks/JSON/SQL, real interest in conversational AI, and excellent written English. Dutch is a strong plus. Hybrid, 3 days in our Rotterdam office. About Chainels Chainels is a fast‑growing Urban & PropTech company based in Rotterdam.…