Job description
Job Description: Job Description Position Summary The HR Help Desk Specialist – Tier 1 serves as the first point of contact for employees seeking assistance with general Human Resources questions. This role handles inbound calls and emails related to common HR topics such as benefits, pay, time off, and policies, and routes more complex or sensitive matters to Tier 2 internal HR business partners. The ideal candidate has strong customer service skills, clear English communication abilities, and…