Job description
PURPOSE OF THE JOB The purpose of the Customer Support Expert (CSE) is to act as point of contact between all internal AFI and his customer portfolio customer during the contract, to ensure smooth operations and quick turnaround times for customers’ component repair orders and exchange orders. OVERALL OBJECTIVES The Customer Support expert is part of the Engineering & Maintenance division of Air France and reports to the General Manager “Power By Event” activity based in Paris. The typical “ope…