Senior Product Owner - Tech Delivery - Agentic Experience Product Lead

Bank of America
Job description
๐Ÿ“ Charlotte, NC
๐Ÿ’ผ Full time
๐Ÿ’ฐ Competitive
๐Ÿ“… Posted 17/06/2026

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product managers or specialists to ensure they are aligning on priorities, communicating the product vision and roadmap to stakeholders and the team, and driving user adoption. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs. We are seeking a highly accomplished Agentic Experience Product Lead to lead portfolio strategy, prioritization, design process and execution for the AI / Software Delivery Lifecycle (SDLC) program. This leader will shape the product and delivery agenda for enterprise software delivery platforms and capabilities, balancing customer needs for internal technical users with enterprise priorities, governance requirements, operating model effectiveness, and measurable business value. Additionally, this role will lead all user experience and design aspects for a program or portfolio, establishing design goals and providing necessary guidance/feedback. Champions innovative solutions, design and process improvements that generate significant value for the client. Facilitates innovation, design thinking, and design studio workshops to create digital experiences. The role requires strong executive influence, technical fluency, user-centric design, and product judgment to guide investments across the portfolio and accelerate value realization. The ideal candidate brings deep expertise in platform strategy, enterprise prioritization, user design, executive influence, developer platform economics, AI product judgment, technical fluency, operating model design, change and work management, test execution and management, customer insight for internal technical users, metrics and value realization, and governance and standardization . This leader will align cross-functional stakeholders, drive portfolio decisions with clarity and discipline, and ensure the SDLC portfolio delivers scalable, standardized, and high-impact capabilities across the enterprise. Developer Experience (DevEx) provides enterprise technical standards and common technical services, platforms, and tools that are leveraged by delivery teams across all lines of business. Within the SDLC Software Delivery Lifecycle program, this role leads portfolio product delivery strategy and execution for enterprise software delivery capabilities, ensuring the right investments, operating model, governance, and prioritization are in place to improve how internal technical users build, test, and deliver software at scale. Responsibilities: Generates the vision and roadmap for the product to align with strategic direction for the business or technology domain Communicates the product vision and roadmap to stakeholders and the team, and drives user adoption Collaborates with stakeholders to understand their needs, problems, and aligns them on priorities Prioritizes and creates work for multiple teams and works with cross-functional teams Creates, prioritizes and refines stories in the product backlog Reviews and accepts stories and makes decisions regarding scope and requirements Partners with the team to ensure that optimum value is obtained through technology and through subject-matter expertise of the business Improve the experience for our developers, making it easier to deliver

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