Descripción del trabajo
L1 and L1.5 Command Center Engineer: The L1 Network Support Engineer provides first-line support for network infrastructure, focusing on monitoring, basic troubleshooting, incident logging, and escalation . This role ensures network availability by following standard operating procedures (SOPs) and predefined runbooks. Key Responsibilities Monitor network devices and links using NMS tools (SolarWinds, Zabbix, Nagios, etc.) Handle L1 incidents related to: LAN/WAN connectivity Router, switch, fir…