Job description
Clément BOYER is currently Assistant Guest Relations Manager at Fairmont Hotels & Resorts Singapore. "Working for the Accor group and if possible in Asia": this was the ambition of Clément Boyer, Vatelien class of 2015. His job today? Guest Relations Officer at the So Sofitel Bangkok Hotel in Thailand. In a group like Accor, the Experience & Satisfaction Manager is in charge of monitoring customer satisfaction , compliance with protocols and quality control procedures . “Checking compliance wit…