Customer Service Officer

Job description

Job Title Customer Service Officer Job Description Summary Job Description About the Role Handle opening and closing of the Customer Service Counter in accordance with SOPs. Attend to walk-in enquiries, wayfinding requests, feedback, and complaints from members of the public. Assist customers with tenant-related enquiries, facilities information, and general hub services. Support administration of promotions, campaigns, redemptions, and ticketing activities. Issue vouchers, premiums, and tokens…