Job description
D is as below: 1. To spearhead CS, operations and sales. 2. Oversee the team keeping them motivated and engaged in their work for them to achieve their KPIs . 3. Keeping track of their everyday activity . 4. To get engaged wherever necessary to resolve escalations. 5. Maintaining good rapport with the branch clients, carriers , CHAs 6. To follow up and liaison with head office to comply with statutory requirements 7. To keep track of the no of files handled per month 8. To ensure that the team …