Job description
Job Description: Key Accountabilities: Customer Complaint Handling: Investigate and resolve customer complaints through root cause analysis (RCA) and corrective actions. Supplier Quality Assurance: Conduct supplier audits, establish quality control measures for raw & packaging materials, and ensure consistency. Audit & Compliance: Lead internal audits of Perfumer Lab, QC, and Production, ensuring effective CAPA implementation. Process Improvement: Collaborate with Production, R&D, and Supply Ch…