Job description
About the job Be the voice of Cuzor for the people who count on us. You’ll support customers over the phone, chat, and email, listening carefully, asking the right questions, and staying with them until the issue is fully resolved. Some days you’ll guide someone through a setup step-by-step. Other days, you’ll troubleshoot something urgent and make a stressful moment feel manageable. And when you spot patterns, you’ll help us fix the root cause, improving our docs and product experience so the …