Job description
Senior IT Technical Support Provides support for hardware and software issues encountered by users using their personal computer, laptop, monitors, keyboards, printers, wireless scanners and printers, mobile devices, wifi access and other peripherals, etc. RESPONSIBILITIES: 1. Receives, responds to, troubleshoots, and corrects IT related technical problems from internal customers. 2. Tracks PC problems and resolves them in a prompt and courteous manner. 3. Logs, monitor, resolve and close ticke…