Descripción del trabajo
Cloudbeds is seeking a Global Director of Mid‑Market Onboarding to scale onboarding for our fastest‑growing customer segment. You will lead a distributed team from contract through go‑live, adoption, and transition to Account Management, focusing on velocity, quality, CSAT, and long‑term retention. You’ll build onboarding frameworks, establish essential metrics, and partner with Sales, Product, Support, and Professional Services to deliver scalable, world‑class experiences for mid‑market and J-…